Case denied, what to expect after that

In July 2019 I made my application for residence F2a; in November it was my interview, but things did not go very well, and after that they made an * attempt at denial *, we sought help from a “lawyer” and in December they denied us the case, giving us the option to appeal or make a motion. we opted for the motion to reopen or reconsider on January 30 we sent all the papers, to date nothing has come to me. Has anyone ever been through this same situation? How long did it take for your case to be answered?