Case info for concurrent filling

So my case has not updated from when I initially filled. They received my papers sept 3rd 2019 (I filled concurrently I 485, I 131, I 130 & I 765). Did my prints sept 30 and that does not even show. I called the NBC where my paper work was and they said they saw my prints and so far all is well. If they need anything t they will let me know. Now I call and they say they cannot give me info on my case and I have to write to the Vermont center if I need info. Has this happened to anyone? emphasized text

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