I-130 PROTOMAC waiting approval

Our I-130 been proceed at protomac service Centre and our PD October 5,2018 and the last update which my wife got from them was it’s currently been reviewed by an officer for consideration since middle November 2019 and since then we didn’t hear anything yet and don’t even know what next or action will be tho…is there anyone in the house whose case is been processed at same service Centre and what is his or her own case experience?